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L&L Soap & Scent Co.
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Give the gift of self-care!
Our LL Soap Scent Co. Gift Card lets your loved ones choose their favorite handcrafted soaps and soy wax melts. Delivered instantly by email and easy to redeem at checkout.
Hello, my name is Brooke, and I am the creator of L&L Soap & Scent Co.
I started this business as a stay-at-home mom with a passion for creating beautifully crafted soaps made with thoughtfully selected, skin-safe ingredients. I put a lot of love and care into each of my soaps.
Inspired by my two wonderful daughters and supported by my loving husband, each soap is made with intention, joy, and a commitment to quality.
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All of our soaps are SLS/SLES free, paraben-free, and phthalate-free.
While we take care during production, we cannot guarantee that our products are free from allergens or cross-contact.
We strongly recommend performing a patch test prior to full use. Discontinue use immediately if irritation occurs.
By purchasing from our shop, you acknowledge and accept responsibility for determining whether a product is suitable for your personal use. Products are intended for external use only.
We recommend reviewing the full ingredient list and performing a patch test before regular use, especially if you have sensitive skin, allergies, or known sensitivities.
Please note that we are not responsible for shipping delays once an order has been handed over to the carrier, as delays may occur due to weather, carrier issues, or other circumstances beyond our control.
Returns: Due to the single-use nature of our products, we do not accept returns. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Refunds and Cancellations: If you need to cancel your order for any reason, please reach out to us immediately. We can only cancel orders before they have been shipped.
If your order is refunded, the refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Lost or Stolen Packages: Once an order is marked as delivered by the carrier, L&L Soap & Scent Co. is not responsible for lost or stolen packages.
Store your soap in a cool, dry place. Using a draining soap dish between uses will help extend the life of your soap.
Most of our soaps have a shelf life of 12–18 months from the date of purchase. For best results, use your soap within this time frame to enjoy optimal scent, texture, and benefits.
We do not sell your information and only share it with trusted partners when necessary to fulfill orders or comply with laws. You can access, update, or request deletion of your information anytime by contacting us at lnlsoapco@gmail.com.
By using our website or making a purchase, you agree to our privacy practices.
Welcome to L&L Soap & Scent Co. (“we”, “us”, or “our”). By accessing or using our website, including purchasing products, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and any other policies referenced herein.
Overview: These Terms apply to all users, including visitors, customers, merchants, and contributors of content. Any new features or tools added to the site are also subject to these Terms. We reserve the right to modify the Terms at any time; your continued use constitutes acceptance of any changes.
Online Store Terms: By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or that you have consented to allow any minor dependents to use this site under your supervision.
Products and Orders: Product descriptions are as accurate as possible, but colors may vary. All purchases are subject to our store policies. We may limit product quantities or discontinue products at our discretion.
Intended Use: Products are intended for external use only. Adult supervision is recommended for children.
Medical & Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Any statements regarding benefits are for informational purposes only and are not medical advice. Consult a healthcare professional for medical concerns.
Prohibited Uses: You may not use the site or services for illegal, harmful, or unauthorized purposes, including spamming, hacking, infringing intellectual property, or harassing others.
Disclaimer: Services and products are provided “as-is” without warranties. We are not liable for any damages arising from use.
Indemnification: You agree to hold L&L Soap & Scent Co. harmless from claims arising from your violation of these Terms.
Governing Law: These Terms are governed by the laws of the United States.
Contact: For questions about the Terms or your account, please contact us at lnlsoapco@gmail.com.